Hello! My flight from Trieste- Munich (and going ahead to Munich-Mumbai) got cancelled...
GetHuman-eshakoch's customer service issue with Lufthansa from July 2018
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The issue in GetHuman-eshakoch's own words
Hello! My flight from Trieste- Munich (and going ahead to Munich-Mumbai) got cancelled due to an engine failure. Lufthansa booked me to an Air Italia flight: Trieste-Rome-London-Mumbai. *At Rome they didn’t allow me to board the flight as I didn’t have a british visa (only schengen visa) *I have had the most harrowing experience in the Rome airport-waiting, finding my luggage and a new flight close to ** hrs! *Finally they found me a solution and I am boarding. Turkish airline flight tomorrow (**th July ****)from Rome (Rome-Istanbul- Mumbai) at **:**pm. *I think the only right way to compensate me is to upgrade me to business class on Turkish airlines! Really, it’s the least that can be done after my **.* hour ordeal. *Kindly write to me via email. Many thanks, Esha
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