I am Amrita Fitzgerald Iam a Mauritian I left Mauritius on thr ********** for a pilgrim...

GetHuman918157's customer service issue with Lufthansa from July 2018

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The issue in GetHuman918157's own words
I am Amrita Fitzgerald Iam a Mauritian I left Mauritius on thr ********** for a pilgrimade in Medugirge along with my husband and my son we went on Emirates airline first to Uk then I went to France and yhere I made an online booking booking on ********** for * tickets from Paris to Fubrovnik for flight LH**** ref OCO*VM but arriving at the airport on the ********** the officer in charge refuse to let me take the flight because my husband passport expire on the **********.This is not normal since my husband passport has been accepted at Dubai at Heathrow and being part of Schengen I do not understand.Can you please refund me the amount I paid that is Euro **** since I need the fund and I made this savings for more than *years
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Lufthansa

Customer service issue
Reported by GetHuman918157
Jul 26th, 2018 - 10 mons ago
I have an issue with Lufthansa too
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Seen by 8 customers so far
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Timeline
GetHuman918157 started working on this issue
Jul 26th, 2018 5:25am
GetHuman918157 indicated the issue is not fixed yet.
Jul 26th, 2018 6:32am
GetHuman918157 indicated the issue is not fixed yet.
Jul 26th, 2018 6:34am
GetHuman918157 indicated the issue is not fixed yet.
Jul 26th, 2018 6:35am
GetHuman918157 shared this issue with friends on Facebook
Jul 26th, 2018 12:03pm