URGENT Bags still missing in Naples Italy Flight LH **** from Frankfurt July...

GetHuman-ysmdm's customer service issue with Lufthansa from July 2018

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The issue in GetHuman-ysmdm's own words
URGENT Bags still missing in Naples Italy Flight LH **** from Frankfurt July ******. File Reference NAPLH***** ***JUL******* GMT***Dear Lufthansa Customer Relations,*I would appreciate your help finding my lost luggage . I have no clothes no toiletries no medication. The first ** hours of my (very expensive) trip have been a disaster because of this. I have called your baggage service number , I have called airport in Naples Italy over ** times, I have checked the Lufthansa baggage tracer website every hour and it has no information. I cannot do anything and am stuck without my luggage. I am here for a wedding Would you please call me to explain what is happening? Is my baggage lost ? There seems to be no record of it anywhere.** Please call me with any update regarding my luggage, I am and will be forever grateful*Yasmine Malek*USA phone number: *** *** *** *******As of July *- July * (check out)**I will be staying at ** Hotel Poseidon in Positano Italy*Address:*Via Pasitea, ********* Positano (SA) Italy******@***.com*Tel. *** *** ** ** **

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Customer service issue
Reported by GetHuman-ysmdm
Jul 7th, 2018 - 5 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 455 others
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GetHuman-ysmdm started working on this issue
Jul 7th, 2018 5:12am