Ref: Lost baggage*Res Code: J*FJ*W*Passengers Michael G Cannon & Anna L C Mehra*Greetin...

GetHuman-mikecan's customer service issue with Lufthansa from June 2018

Help with my Lufthansa issue
The issue in GetHuman-mikecan's own words
Ref: Lost baggage*Res Code: J*FJ*W*Passengers Michael G Cannon & Anna L C Mehra*Greetings Lufthansa – I am writing in a desperate effort to get some help in finding my lost baggage. Unfortunately your agents in Singapore and Kuching are not helping or communicating. **We checked into Nice on the *th June to be placed on an earlier flight No LH**** due to weather, and made our connection to Singapore from Frankfurt on LH**** same day, arriving SIN ** June*Baggage tag numbers are as follows:-*LH*******LH*******LH*******On arrival in Singapore we were advised that our bags were still in Nice. We lodged a lost baggage report, and as we were connecting with an off-line service to Kuching, your agent SQ also known as SCOOT advised us to lodge a further report with SCOOT’s agent in Kuching (KCH). We did so, Ref No TR*****. I believe SCOOT’s KCH agent retained our lost baggage report from Singapore.**When we try to call lost baggage in KCH, the phone just rings out.*Can you please assist*Thank you,*Mike Cannon*T. *** ** *** *****e. *****@***.com
GetHuman-mikecan did not yet indicate what Lufthansa should do to make this right.
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How GetHuman-mikecan fixed the problem
Being polite but firm, and asking for alternative phone numbers so that you can FIND SOMEONE !
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Customer service issue
Reported by GetHuman-mikecan
Jun 11th, 2018 - 9 mons ago
I have an issue with Lufthansa too
GetHuman-mikecan shared how to fix
Seen by 5 customers so far
Similar issue to 114 others
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Items needed
Name on ticket
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GetHuman-mikecan started working on this issue
Jun 11th, 2018 1:42pm
GetHuman-mikecan confirmed the issue is fixed. Hooray!
Jun 14th, 2018 6:56pm