When I call Lufthansa I get a promotion for a medic alert button. The number I am calling is: *-*******-****. Has the number been changed? The websites give this number. If it has changed please give me the new number.

GetHuman766822's customer service issue with Lufthansa from June 2018

Help with my Lufthansa issue
The issue in GetHuman766822's own words
Reach Lufthansa. My first attempt got a chopped up voice mail so I dialed again. Then I got the above mentioned promotion with several attempts to call. ... Your telephone lines seem to be down, so I am writing my question.*I am flying Business Class to Munich and want to know if there is a lounge in the airport.*I must wait several hours before I can leave again.*Also, Every time I retrieve my checked suitcase I find my locks are either broken open or removed. Could you tell me why?
I
Would like to get the new phone number so I can get my questions answered .
I have been flying with Lufthansa since **** every year.
I have been emailing you
I have an issue with Lufthansa too
How GetHuman766822 fixed the problem
I kept calling the Lufthansa number until I didn't get Other organizations and their promotions. i.e. life alert button, etc.
Please help with my Lufthansa issue
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Lufthansa

Just wanted to get answers to my two questions.
Customer service issue
Reported by GetHuman766822
Jun 9th, 2018 - a yr ago
I have an issue with Lufthansa too
Fixed
GetHuman766822 shared how to fix
Seen by 14 customers so far
Similar issue to 629 others
0 customers following this
Items needed
Name on ticket
Booking reference
Billing address
Email address
Phone number
Timeline
GetHuman766822 started working on this issue
Jun 9th, 2018 4:57pm
GetHuman766822 indicated the issue is not fixed yet.
Jun 9th, 2018 7:35pm
GetHuman766822 indicated the issue is not fixed yet.
Jun 9th, 2018 7:41pm
GetHuman766822 indicated the issue is not fixed yet.
Jun 10th, 2018 7:14pm
GetHuman766822 confirmed the issue is fixed. Hooray!
Jun 12th, 2018 9:32pm