Need help for disabled passenger Kurt Ulrich Q*C*CI traveling from PSA-MUC-IAD-DEN. We have no phone in Italy. Must request by internet.
GetHuman722477's customer service issue with Lufthansa from May 2018
Help with my Lufthansa issue
The issue in GetHuman722477's own words
Advise Lufthansa of Kurt's need for a wheelchair for all plane changes and at destination. ... Kurt Ulrich booking code Q*C*CI needs wheelchair assistance at MUC, IAD, and DEN airports. We are in Italy with no telephone service. We depart Pisa on May **, ****. Our destination is Denver, CO USA. Please have Lufthansa verify receipt of this message. They have no online facilities for us to notify them of handicapped needs.
The only way to contact Lufthansa is by phone. We have internet but no phone service. They want ** hours notice. How can we do this except by using our computer?
GetHuman722477 did not yet indicate what Lufthansa should do to make this right.
I have an issue with Lufthansa too
How GetHuman722477 fixed the problem
Not sure how it was done. Lufthansa had help waiting each step along the way. Thank you!
Please help with my Lufthansa issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.