Need help for disabled passenger Kurt Ulrich Q*C*CI traveling from PSA-MUC-IAD-DEN. We have no phone in Italy. Must request by internet.

GetHuman722477's customer service issue with Lufthansa from May 2018

Help with my Lufthansa issue
The issue in GetHuman722477's own words
Advise Lufthansa of Kurt's need for a wheelchair for all plane changes and at destination. ... Kurt Ulrich booking code Q*C*CI needs wheelchair assistance at MUC, IAD, and DEN airports. We are in Italy with no telephone service. We depart Pisa on May **, ****. Our destination is Denver, CO USA. Please have Lufthansa verify receipt of this message. They have no online facilities for us to notify them of handicapped needs.
The only way to contact Lufthansa is by phone. We have internet but no phone service. They want ** hours notice. How can we do this except by using our computer?
GetHuman722477 did not yet indicate what Lufthansa should do to make this right.
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How GetHuman722477 fixed the problem
Not sure how it was done. Lufthansa had help waiting each step along the way. Thank you!
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Lufthansa

Disabled Services
Customer service issue
Reported by GetHuman722477
May 27th, 2018 - 6 mons ago
I have an issue with Lufthansa too
Fixed
GetHuman722477 shared how to fix
Seen by 10 customers so far
Similar issue to 426 others
0 customers following this
Items needed
Name on ticket
Booking reference
Billing address
Email address
Phone number
Timeline
GetHuman722477 started working on this issue
May 27th 9:02am
GetHuman722477 indicated the issue is not fixed yet.
May 27th 10:49am
GetHuman722477 indicated the issue is not fixed yet.
May 27th 10:49am
GetHuman722477 indicated the issue is not fixed yet.
May 28th 11:27am
GetHuman722477 indicated the issue is not fixed yet.
May 28th 11:32am
GetHuman722477 confirmed the issue is fixed. Hooray!
May 31st 11:18am