I cannot in any way book extra luggage to my flight online. I am flying economy class f...

GetHuman722309's customer service issue with Lufthansa from May 2018

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The issue in GetHuman722309's own words
I cannot in any way book extra luggage to my flight online. I am flying economy class from Pudong Shanghai to Frankfurt Germany on Friday next week, June *st. I suppose I would have to update to " economy plus" to add an additional luggage of **kg, but my flight information on the site states that this upgrade would not be possible for this flight.*Can I just show up with my luggage on the day of the flight and pay the extra ***€ at the bag drop off?
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Lufthansa

Customer service issue
Reported by GetHuman722309
May 27th, 2018 - 6 mons ago
I have an issue with Lufthansa too
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Seen by 5 customers so far
Similar issue to 692 others
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Timeline
GetHuman722309 started working on this issue
May 27th 4:51am