We had to cancel our flight on Lufthansa because my husband was in the hospital. After...
GetHuman-sueohat's customer service issue with Lufthansa from May 2018
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The issue in GetHuman-sueohat's own words
We had to cancel our flight on Lufthansa because my husband was in the hospital. After filing an initial trip cancellation claim, the travel insurance company requested that we get verification on Lufthansa LETTERHEAD regarding any refund, credit for future travel, or change fees received. Our ticket numbers are ********** and **********. Will it be possible for you to fulfill this request and email it to me?
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