I just booked a flight for my boss (Booking code: LLAEHU) at **:** a.m. on line. When...

GetHuman690346's customer service issue with Lufthansa from May 2018

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The issue in GetHuman690346's own words
I just booked a flight for my boss (Booking code: LLAEHU) at **:** a.m. on line. When he looked at the flight departure time of **:**, he thought that this was *:** p.m. and then realized it was *:** p.m. Since this was just done, we are hoping you will consider changing that flight to the next later flight that leaves at **:** without a penalty.**I have tried calling your US phone number at ***-***-**** immediately after he realized the error, and was disconnected * times and have been on hold for over ** minutes. It is very disconcerting to have * disconnects and then still having to wait.**Can you please help me to get this flight changed without a penalty since I can't seem to get through to chat with one of your agents?
GetHuman690346 did not yet indicate what Lufthansa should do to make this right.
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Customer service issue
Reported by GetHuman690346
May 16th, 2018 - 10 mons ago
I have an issue with Lufthansa too
GetHuman690346 shared how to fix
Seen by 3 customers so far
Similar issue to 254 others
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Items needed
Name on ticket
Booking reference
Billing address
Email address
Phone number
GetHuman690346 started working on this issue
May 16th, 2018 5:16pm
GetHuman690346 confirmed the issue is fixed. Hooray!
May 16th, 2018 6:24pm