Please help me to get my purchased product for which I have paid

GetHuman1692670's customer service issue with LuckyVitamin.com from December 2018

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The issue in GetHuman1692670's own words
Requested them(lucky vitamin)to provide tracking id. through e-mail,but they are busy in creating only support tickets.They provided me * support tickets in past ** hours.(*)*******(*)*******(*)******* ... Sir I have ordered a product "ciltep" on online platform of lucky vitamin and paid successfully through my credit card.But aftwer ** hours of purchase, the company(lucky vitamin) failed to provide me my tracking ID. HORRIBLE EXPERIENCE !
They,(LUCKY VITAMIN) are not providing me the tracking id,and only sending me s support tickets on my email id.
First they send me the tracking id,so that I track the shipment and secondly .
I am a new customer for Lucky vitamin & purchased a product first time & expect them to send me the tracking id.
Only send request email three times to customer support of lucky vitamin to send them my tracking id
I have an issue with LuckyVitamin.com too
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LuckyVitamin.com

CILTEP a product of natural stacks
Customer service issue
Reported by GetHuman1692670
Dec 5th, 2018 - a mon ago
I have an issue with LuckyVitamin.com too
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Seen by 6 customers so far
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Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman1692670 started working on this issue
Dec 5th, 2018 2:55am