Bought this hook *ts at academy and it loses the depth several times a day whether moving or sitting still

GetHuman5715537's customer service issue with Lowrance from February 2021

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Help with my Lowrance issue

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The issue in GetHuman5715537's own words
Get the unit to constantly show depth..*It loses it ... I have to restart my hook *ts several times while fishing for it to show the depth..(goes from * to *** ft intermittently)*Pain in the posterior..*I have an old elite * on the bow that works great...this unit has been a pain since it was purchased less than * months ago...anything short of buying a different brand I can do.*I have a Garmin I can install but I'm used to lowrance for years*How about some help *..?
Fix the issue remotely or repair the unit
Used lowrance for several years
Rebooted several times a day
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Lowrance

Hook *ts
Customer service issue
Reported by GetHuman5715537
Feb 2nd, 2021 - 6 months ago
Fixed
Seen by 13 customers so far
Similar issue to 95 others
0 customers following this
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Timeline

GetHuman5715537 started working on this issue
Feb 2nd 5:47pm
GetHuman5715537 confirmed the issue is fixed. Hooray!
Feb 2nd 5:48pm

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