I purchased a new boat and it came with a Lowrance Hook* *x fish finder. Well to my su...

GetHuman4837887's Complaint issue with Lowrance from May 2020

Help with my Lowrance issue
First: share to improve GetHuman4837887's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4837887 may need:
Where was the item purchased, Order number (if applicable), and Billing address
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman4837887's own words
I purchased a new boat and it came with a Lowrance Hook* *x fish finder. Well to my surprise the only manual that came with it was written in German or French and there was NOTHING in ENGLISH. I have tried to contact Lowrance so I can get a replacement manual because the fish finder is basically JUNK without it as it does nothing. Won't even give me the depth of the water which is all I really need it for. I'm ready to just toss it into the lake as this unit is JUNK and is USELESS. Lowrance won't send me a manual written in English and the dealer won't help me either. I'm sure glad I added my Hummingbird fish finder to the boat otherwise I wouldn't have one. Thanks for nothing Lowrance and I will NEVER purchase another one of your junk products.

GetHuman4837887 did not yet indicate what Lowrance should do to make this right.

How GetHuman4837887 fixed the problem

We are waiting for GetHuman4837887 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Lowrance's attention and get better help faster. Tap below to get started.
Having Lowrance issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Lowrance

Complaint issue
Reported by GetHuman4837887
May 18th, 2020 - 3 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 39 others
0 customers following this

Timeline

GetHuman4837887 started working on this issue
May 18th, 2020 8:03pm