Hello, my name is Katy, I am with Crystal River Marine in Crystal River, FL. We sold a...
GetHuman2886382's customer service issue with Lowrance from May 2019
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Hello, my name is Katy, I am with Crystal River Marine in Crystal River, FL. We sold a lowrance Elite * TI to a customer and it came with the incorrect transducer. The transducer that came with his unit does not perform the "downscan". He called Lowrance and they informed him that the one he had was incorrect and that he needs a total scan transducer and have opened a case, *CA********. Not sure what I need to do to get the correct transducer sent. Thank you
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