Complaint about Factory Outlet:*Ordered Navionics product **********Wrong product retu...

GetHuman-garycroy's customer service issue with Lowrance from August 2018

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The issue in GetHuman-garycroy's own words
Complaint about Factory Outlet:*Ordered Navionics product **********Wrong product returned with explanation and request for correct replacement **********they received via UPS and tracking * per their request on *********on **** without notification or explanation they credited my credit card with $***.***The original charge was $***.** including shipping. So in conclusion it cost me $**.***to get the wrong product and over * months without a needed navigation aid!! Needless to say I am very unhappy with Lowrance!
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Lowrance

Customer service issue
Reported by GetHuman-garycroy
Aug 27th, 2018 - 4 mons ago
I have an issue with Lowrance too
Fixed
Seen by 7 customers so far
Similar issue to 59 others
0 customers following this
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GetHuman-garycroy started working on this issue
Aug 27th 8:26pm
GetHuman-garycroy indicated the issue is not fixed yet.
Aug 27th 9:38pm
GetHuman-garycroy indicated the issue is not fixed yet.
Aug 27th 9:40pm
GetHuman-garycroy shared this issue with others over email
Aug 27th 9:42pm
GetHuman-garycroy indicated the issue is not fixed yet.
Aug 30th 2:54am