Have two carbon units Ethernet connected. New transducer at bow. Trying to reset sonar...

GetHuman818243's customer service issue with Lowrance from June 2018

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Help with my Lowrance issue
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The issue and preferred resolution, in GetHuman818243's own words:
Have two carbon units Ethernet connected. New transducer at bow. Trying to reset sonar at console. Can’t get in depth readings
I trust that Lowrance will make this right and come up with a resolution that is fair.
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Lowrance

Customer service issue
Reported by GetHuman818243
Jun 25th, 2018 - 2 mons ago
I have an issue with Lowrance too
Not resolved
Seen by 2 customers so far
Similar issue to 31 others
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Timeline
GetHuman818243 started working on this issue
Jun 25th 3:01pm