Regarding Albuquerque Lowe’s.*.Today we were in the market for outdoor lighting. Went...

GetHuman5880543's customer service issue with Lowes.com from March 2021

Help with my Lowes.com issue
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The issue in GetHuman5880543's own words
Regarding Albuquerque Lowe’s.*.Today we were in the market for outdoor lighting. Went to store on Paseo del Norte ...they couldn’t find them.....could not get anyone to come and help,with lighting..two calls made over intercom...no. Finally I got the guy from doors and windows...tried to help... actually looked up each store to see if they were available there. So we went to the one that said * in stock....they had *, Drove to the next one...said they had *...they had *. Spent hours getting from one end of town to the other....ridiculous. In all we had to go to * stores to find the amount we needed...*. And I said I didn’t have my Lowe’s card with me to get a discount *% as promised...said they couldn’t look it up...so no discount....really..laziness. Unbelievable trying to track down an employee to get some customer service. We had bought the first set of outdoor lights from Lowe’s years ago..the workers bent over backwards to help...not anymore. Not a happy customer

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Lowes.com

Customer service issue
Reported by GetHuman5880543
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 661 others
0 customers following this

Timeline

GetHuman5880543 started working on this issue
Mar 23rd 11:13pm
GetHuman5880543 shared this issue with others over email
Mar 23rd 11:16pm

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