Sirs:**I ordered a Greenworks **" chainsaw with battery and charger from the Mobile Low...

GetHuman5309753's Product issue with from September 2020

Help with my issue
First: share to improve GetHuman5309753's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5309753 may need:
Account name, Account email address, Account phone number, Order number, and Shipping address
The issue in GetHuman5309753's own words
Sirs:**I ordered a Greenworks **" chainsaw with battery and charger from the Mobile Lowes. My confirmation number is ********. There were two units in stock at the time of my order. I called the Mobile Lowes customer service desk and was put on hold for nearly an hour. I hung up frustrated. I had received a message that the order had been canceled.**This is the second time I have order a Greenworks product only to be canceled by the Mobile Lowes. It seems to me once a confirmation number is received for an online product that was clearly noted that it was in stock the order should be filled by Lowes. This even means if Lowes loses money filling the product from another store or inventory.**I have been a faithful customer for many years. My credit availability is $*****. I use credit to maintain my credit score. However I am willing to cancel my Lowes account if satisfaction cannot be given. Customer service and satisfaction should be formost at Lowes.**I anticipate and look forward to your response.**Charles Matthews

GetHuman5309753 did not yet indicate what should do to make this right.

How GetHuman5309753 fixed the problem

We are waiting for GetHuman5309753 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get's attention and get better help faster. Tap below to get started.
Having issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Product issue
Reported by GetHuman5309753
Sep 28th, 2020 - 2 years ago
Not resolved
Seen by 31 customers so far
Similar issue to 965 others
0 customers following this


GetHuman5309753 started working on this issue
Sep 28th, 2020 8:07pm

Free Moving Concierge

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies