regarding order*********** *item******* Model***** -$**.**(*.***tax) I also order item...

GetHuman5098009's customer service issue with Lowes.com from July 2020

Help with my Lowes.com issue
First: share to improve GetHuman5098009's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5098009 may need:
Account name, Account email address, Account phone number, Order number, and Shipping address
The issue in GetHuman5098009's own words
regarding order*********** *item******* Model***** -$**.**(*.***tax) I also order item ******-model***** I ordered * of this item . My bill should be **.**, **.** was taken out of my account and I have NOT picked up the items yet! I have been calling since Monday to no avail. Letft on hold for over ** minutes and told ( by Chat) they could not help me. I tried on line store customer service number, and directly to the Lowes where I was to pick up. NO answer, just music. I had hoped that this would not have been a repeat situation yesterday and today. I tried checking the status on like, as Lowes supposed sent a confirmation oitems were in the store ( with bar code) which is why I don't understand the automatic **.** out of my checking account. I tried to confirm on line but system requests a confirmation number of which I don't see any. On hold for three days!! I am on quarantine right now so I can not visit store but I can't get anyone on phone. Three days!

GetHuman5098009 did not yet indicate what Lowes.com should do to make this right.

How GetHuman5098009 fixed the problem

We are waiting for GetHuman5098009 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Lowes.com's attention and get better help faster. Tap below to get started.
Having Lowes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Lowes.com

Customer service issue
Reported by GetHuman5098009
Jul 24th, 2020 - 7 months ago
Not resolved
Seen by 17 customers so far
Similar issue to 841 others
0 customers following this

Timeline

GetHuman5098009 started working on this issue
Jul 24th, 2020 6:03pm