regarding order*********** *item******* Model***** -$**.**(*.***tax) I also order item...

GetHuman5098009's customer service issue with from July 2020

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The issue in GetHuman5098009's own words
regarding order*********** *item******* Model***** -$**.**(*.***tax) I also order item ******-model***** I ordered * of this item . My bill should be **.**, **.** was taken out of my account and I have NOT picked up the items yet! I have been calling since Monday to no avail. Letft on hold for over ** minutes and told ( by Chat) they could not help me. I tried on line store customer service number, and directly to the Lowes where I was to pick up. NO answer, just music. I had hoped that this would not have been a repeat situation yesterday and today. I tried checking the status on like, as Lowes supposed sent a confirmation oitems were in the store ( with bar code) which is why I don't understand the automatic **.** out of my checking account. I tried to confirm on line but system requests a confirmation number of which I don't see any. On hold for three days!! I am on quarantine right now so I can not visit store but I can't get anyone on phone. Three days!

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Customer service issue
Reported by GetHuman5098009
Jul 24th, 2020 - 7 months ago
Not resolved
Seen by 17 customers so far
Similar issue to 841 others
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GetHuman5098009 started working on this issue
Jul 24th, 2020 6:03pm