I was issued a store credit on a lowes card for a return for $** and some change. I los...

GetHuman2781206's customer service issue with Lowes.com from July 2020

Help with my Lowes.com issue
First: share to improve GetHuman2781206's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2781206 may need:
Account name, Account email address, Account phone number, Order number, and Shipping address
The issue in GetHuman2781206's own words
I was issued a store credit on a lowes card for a return for $** and some change. I lost the card, but I have the receipt. I tried to get help at my local lowes in rocky mount, nc, but they said they could do nothing. the receipt has this information: location: **** north military highway, norfolk, va *****. RETURN: *****. TRANS:******** DATE: **-**-**RET ******* SOL SPOT LIGHT LED *@ **.**, TOTAL **.**, TAX *.**, TOTAL **.**STORE **** TERMINAL **, YOUR ID ****** ****** ******. With all of this information, I feel I should still receive the store credit. I am a loyal Lowe's customer. Please issue me a new card with a credit of $**.**. I am happy to provide a photo of the receipt, Thank you so much! Angela Bordonali, **** Nobles Mill Pond Road, Rocky Mount, NC *****, *****@***.com, ***-***-**** Drivers License *: ******** TX Please respond with your course of action, so I know you received this message.

GetHuman2781206 did not yet indicate what Lowes.com should do to make this right.

How GetHuman2781206 fixed the problem

We are waiting for GetHuman2781206 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Lowes.com's attention and get better help faster. Tap below to get started.
Having Lowes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Lowes.com

Customer service issue
Reported by GetHuman2781206
Jul 23rd, 2020 - 7 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 832 others
0 customers following this

Timeline

GetHuman2781206 started working on this issue
Jul 23rd, 2020 5:13pm