I HAVE * WELDING HOODS( ITEM NUMBER ********) THAT ARE KOBALT AND SUPPOSED TO HAVE A...

GetHuman5094383's customer service issue with Lowes.com from July 2020

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The issue in GetHuman5094383's own words
I HAVE * WELDING HOODS( ITEM NUMBER ********) THAT ARE KOBALT AND SUPPOSED TO HAVE A * YEAR HASSLE FREE WARRANTY. WHEN I WENT TO THE LOWES ON SHANK FARM WAY IN HAGERSTOWN MD. THE SERVICE (MANAGER) CHRIS TOLD ME I WAS S.O.L THAT LOWES DONT MAKE THEM ANY MORE. THEY ONLY CARRY LINCOLN AND COULD NOT EXCHANGE THEM OR GIVE ME A STORE CREDIT FOR THEM. ONE IS ** MONTHS OLD THE OTHER IS ** MONTHS OLD. WHY AM I HAVING TO GO THRU All OF THIS IF ITS SUPPOSED TO BE HASSLE FREE. I WOULD LIKE EITHER NEW WELDING HOODS OR STORE CARDS FOR THE PRICE OF THE PRODUCT WHICH WAS ***.** EACH, AND A REASON WHY I HAD TO GO THRU ALL OF THIS FOR A (HASSLE FREE WARRANTY).

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Lowes.com

Customer service issue
Reported by GetHuman5094383
Jul 23rd, 2020 - 7 months ago
Not resolved
Seen by 24 customers so far
Similar issue to 830 others
0 customers following this

Timeline

GetHuman5094383 started working on this issue
Jul 23rd, 2020 4:36pm