My last shopping experience was met with a very serious issue! At the checkout (after...

GetHuman-stuces's customer service issue with from October 2019

Help with my issue
First: share to improve GetHuman-stuces's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-stuces may need:
Account name, Account email address, Account phone number, Order number, and Shipping address
The issue in GetHuman-stuces's own words
My last shopping experience was met with a very serious issue! At the checkout (after I said "Military discount"...the cashier said we do not honor military discounts unless the individual is disabled and*or on active duty. I challenged her response by showing a copy of my honorable discharge certificate, but received the same response!!! This issue was prompted my a second issue about a month previous to this. On that ocassion I purchased a ceiling fan and wanted to have it installed. The employee did not know how to process it and called the store manager. Same deal...I waited a little over an hour for it to be resolved. Once it did get processed I politely ask if something could be taken off because of the inconvenience of waiting. The store manager said there was nothing he could do because the order had already been put into the system. He then said...but the next time you shop here ask for me and I'll see what I can do!!! I hope you can appreciate what I tolerated on both experiences. Again, I'm not the kind that complains...having this type of customer treatment needs addressing! In closing I want to identify the Lowe's location..."CLINTON TOWNSHIPS, MICHIGAN". Thank you for listening!

GetHuman-stuces did not yet indicate what should do to make this right.

How GetHuman-stuces fixed the problem

We are waiting for GetHuman-stuces to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get's attention and get better help faster. Tap below to get started.
Having issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Customer service issue
Reported by GetHuman-stuces
Oct 19th, 2019 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 1010 others
0 customers following this


GetHuman-stuces started working on this issue
Oct 19th, 2019 4:40pm
GetHuman-stuces indicated the issue is not fixed yet.
Oct 21st, 2019 4:42pm
GetHuman-stuces indicated the issue is not fixed yet.
Oct 23rd, 2019 9:55pm

Setup Your New Home Easily

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians