I purchased a compleat kitchen appliance set Dec **. I have received everything except...

GetHuman-annengla's customer service issue with Lowes.com from February 2019

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The issue in GetHuman-annengla's own words
I purchased a compleat kitchen appliance set Dec **. I have received everything except my refrigerator. I have had several conversations with the store about it. I purchased it on my lowes card and I'm being told that they need my card * so they can cancel my refrigerator and repurchase it. It is an item that lowes is no longer carrying in the store. I'm a little uncomfortable with doing this afraid i will not receive my refrigerator at all or not the price i already paid for it.
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Lowes.com

Customer service issue
Reported by GetHuman-annengla
Feb 6th, 2019 - 4 mons ago
I have an issue with Lowes.com too
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GetHuman-annengla started working on this issue
Feb 6th 1:48pm