I bought a trolly rail from the altoona lowe’s, there were two of them taped together...

GetHuman1333108's customer service issue with Lowes.com from October 2018

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The issue in GetHuman1333108's own words
I bought a trolly rail from the altoona lowe’s, there were two of them taped together, but when we got to the check out we were told they they were sold singly, and we were told we need to take them apart or buy both. If they were taped together, why would they be sold singly? If they are sold singly they should be put on the shelves singly. The product number that is on the receipt is *********.
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Customer service issue
Reported by GetHuman1333108
Oct 12th, 2018 - 2 mons ago
I have an issue with Lowes.com too
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Seen by 2 customers so far
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GetHuman1333108 started working on this issue
Oct 12th 4:34pm