I'm Stan Pethel a regular customer at Lowe's in Rome GA. *On Saturday working on a tree...
GetHuman-spethel's customer service issue with Lowes.com from July 2018
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The issue in GetHuman-spethel's own words
I'm Stan Pethel a regular customer at Lowe's in Rome GA. *On Saturday working on a tree house I bought two boxes of ** galvanized lag ***** *** x*, h******* to be sure to have enough. I used one complete box and * screws from the second box.*Today I took the remaining box of ** for a return. The two clerks at the Rome Store would not allow me to have a return because they said they were used. There are ** untouched lag screws that could be sold individually. They are no good to me.*I felt I needed to report this lack of customer service.*You can email me at *****@***.com
GetHuman-spethel did not yet indicate what Lowes.com should do to make this right.
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How GetHuman-spethel fixed the problem
Didn't really fix anything. They just said they could not to a return on a partial box. I let it go.
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