We recieved our new freezer on the **th of June as promised. It however was delivered w...

GetHuman803238's customer service issue with Lowes.com from June 2018

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The issue in GetHuman803238's own words
We recieved our new freezer on the **th of June as promised. It however was delivered with a dent in the side. The delivery driver said we had a choice either additional *% off or refuse delivery. And get another unit sent out.*We opted for the additional *% as we had product scheduled to be delivered into the new freezer.*The freezer was purchased and charged on our Lowes card Invoice *****.*When will this additional *% be credited and how will that happen?
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Lowes.com

Customer service issue
Reported by GetHuman803238
Jun 20th, 2018 - a yr ago
I have an issue with Lowes.com too
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Seen by 9 customers so far
Similar issue to 91 others
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Timeline
GetHuman803238 started working on this issue
Jun 20th, 2018 2:52pm