I have been involved in a claim that began with my first payment on *******. I am near...

GetHuman5725547's customer service issue with Lowe's from February 2021

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The issue in GetHuman5725547's own words
I have been involved in a claim that began with my first payment on *******. I am near settlement, but the builder Lowe's allowed me to choose is still waiting for payment since November. He does almost all his business with Lowe's, but this delay is making him want to discontinue the relationship. I was told * weeks ago, a final check of ** plus thousand dollars was coming to me, for him. I received $*,*** last Friday. I have called my Claims rep, Zachary Groce, with no response. Zachary has been great, but unsure if this is his issue or someone he passed this to do. Please help me resolve this! I have done everything on my part, even being respectful for a very bad experience (out of my home ** months), then another * for repairs on original work. Jan Frye Hill ***-***-****

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Lowe's

Customer service issue
Reported by GetHuman5725547
Feb 5th, 2021 - 6 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 1216 others
0 customers following this

Timeline

GetHuman5725547 started working on this issue
Feb 5th 4:39pm