I was in Lowes the other day to pick up some things for my daughter. I tried to find th...

GetHuman5301884's customer service issue with Lowe's from September 2020

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The issue in GetHuman5301884's own words
I was in Lowes the other day to pick up some things for my daughter. I tried to find the roll out stuff for your garden to keep the weeds out. One person said ABOUT where to find it but I wasn't fortunate to find it So I asked another employee and he actually walked me right back to where it was and t was certainly was where I walked But up on a shelf and I never even looked up into those boxes. So then I asked this same young red headed fella with a beard if there were any broken bags of mulch. Again he led me straight to them, asked how many I needed, well they were heavy, said only *. Im ** years old felt bad he said Ill lift them up you just hold the bag under them so they don't spill out in your car. He did this with all * never complained and had a nice smile the whole time. I would like to THANK Him and to let you know what a wonderful and caring employee you have working for you. This was at Lowes LOWE'S OF W. ERIE, PA - Store ***** **** Asbury Road. His name was Dave or David who works in the lawn and garden department. I believe I was there on Wednesday September **rd. He waited with my order i*until I walked to the other end of the building to get my car and drive it back to where he loaded everything. Thank you LOWES!!! EXCELLENT customer service, over and above the normal.

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Lowe's

Customer service issue
Reported by GetHuman5301884
Sep 25th, 2020 - 2 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 1599 others
0 customers following this

Timeline

GetHuman5301884 started working on this issue
Sep 25th, 2020 11:54pm

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