We were expecting a local truck delivery today. We were given a ** hour window (from *a...

GetHuman5062456's customer service issue with Lowe's from July 2020

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The issue in GetHuman5062456's own words
We were expecting a local truck delivery today. We were given a ** hour window (from *a-*p) which in of itself is absurd for fence panels to be delivered. I signed up for text alerts. At *pm I "chatted" with a customer service agent who actually promised that they would be delivered by *pm. At *:** the local store said that I have to speak with customer service. The truck was coming from our local store and not corporate yet they "could not help me". They have wasted ** hours of my day and no solution in site. Not * text, * email, nor * phone call. I am livid to say the least!! call. Lowes.com has shown "out for delivery" all day and still does at *:**pm**Order* *********

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Lowe's

Customer service issue
Reported by GetHuman5062456
Jul 14th, 2020 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 1249 others
0 customers following this

Timeline

GetHuman5062456 started working on this issue
Jul 14th 2:26am

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