I am Lowes card account holder. Today I wanted to buy another GFCI outlet. So I entered...

GetHuman5056044's Product issues with Lowe's from July 2020

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The issue in GetHuman5056044's own words
I am Lowes card account holder. Today I wanted to buy another GFCI outlet. So I entered the following information into your search window:**"Self-Test GFCI Receptacle Outlet with LED Indicator"**Here's what I got as an answer:**https:**www.lowes.com*pd*PRIME-*-Outlet-****-Joules-****-Watt-USB-AC**********PRIME *-Outlet **** Joules ****-Watt USB & Ac with*Item *******Model *UTPB******This is not even close. The product suggested is neither GFCI certified nor is it a power outlet.**PLEASE DO THE FOLLOWING, I CHALLENGE YOU:**Go to Amazon.com and*or Homedepot.com and enter the following string into their search engine:**"Self-Test GFCI Receptacle Outlet with LED Indicator"**When I did so, the right product popped up right away. **Guess where I placed my order.**I am writing to you because I really like your store(s) and their people are not only friendly, but also competent. Alas, buying online from you is a disaster. Your search engine stinks. Not just today, but many times before.

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Lowe's

Product issues
Reported by GetHuman5056044
Jul 12th, 2020 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 1234 others
0 customers following this

Timeline

GetHuman5056044 started working on this issue
Jul 12th, 2020 2:03am

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