I ordered an air conditioning unit for the duplex my wife and I own that was cancelled...

GetHuman5018415's customer service issue with Lowe's from July 2020

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The issue in GetHuman5018415's own words
I ordered an air conditioning unit for the duplex my wife and I own that was cancelled by Lowes without any notification, reason or communications. It had been marked as "shipped" at one point, and was due to be delivered on June **. We've been left completely in the dark about this, and are dealing with angry tenants because of this. *I'm very disappointed in the quality of service we've received. At the absolute least, Lowes should offer an explanation and unit of similar quality and performance at the price we paid for the original air conditioner.

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Lowe's

Customer service issue
Reported by GetHuman5018415
Jul 1st, 2020 - 4 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 1123 others
0 customers following this

Timeline

GetHuman5018415 started working on this issue
Jul 1st 6:32pm

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