On May ** I placed an order for Once & Done spray floor cleaner (order no. ***********O...
GetHuman-daltonrp's Missing items issue with Lowe's from June 2020
Help with my Lowe's issue
First: share to improve GetHuman-daltonrp's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-daltonrp's own words
On May ** I placed an order for Once & Done spray floor cleaner (order no. ***********On May ** FedX delivered it to my door in a plastic bag as the box was clearly wet. He told me that it was undeliverable and would return it and I should get a new package in a few days. As of today, June *, I have not received it. I have called customer service several times and each time, they tell me it is on the way. The FedX man was making another delivery and asked me about it. I asked customer service to just cancel and refund. She told me she could not do that because Fed has it, but appears they do not. When I try to track it online, it says on the way. I am really upset!
GetHuman-daltonrp did not yet indicate what Lowe's should do to make this right.
I have an issue with Lowe's too
How GetHuman-daltonrp fixed the problem
We are waiting for GetHuman-daltonrp to fix the problem and share the solution with the rest of us customers.
Please help with my Lowe's issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Lowe's customer problems.