On Friday ** Nov ****. I purchase a LG Washer. First I was only informed that I should...

GetHuman-clecan's Delivery/Installation Problem issue with Lowe's from October 2019

Help with my Lowe's issue
First: share to improve GetHuman-clecan's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-clecan may need:
Account name, Delivery Address, Account phone number, Account email address, Order number, and Order date
The issue in GetHuman-clecan's own words
On Friday ** Nov ****. I purchase a LG Washer. First I was only informed that I should get new hoes for my new washer because the others are old, I did. No one mention that I would need a drip pan. They told me I would be first on Saturday delivery. When it arrived i was told by the delivery person we were schedule for last. First they broken the drip pan that I had, and told my husband that he would have to cut the pan to fit the new washer! We went to the Lowes in North Charleston and brought a drip pan. We found out there that I should have had my delivery at nine a.m. After looking into it there were several delivery times : *,between *and * then between *and* we wee call when they were ten minutes away. When they arrive they had no drip pan on the truch. We were told that all of the delivery trucks should have at least *-** drip pans on the trucks. We lost a whole day because no one called us are told us what time we would have our delivery. They called when they were ten minutes away. Now today is Sunday I still can't do laundry! Just go a call for delivery time for Monday! I teach ,I get home about * give are take my husband I never know when because he works for a Law Firm so he is ready to go ASAP! I am so disappointed. I just want to say thank you for the lady at the Lowes in North Charleston who did her best to help me. Now for the Lowes who messed up. My goal is to close my account ASAP at the Goose Creek, South Carolina location. Now I really liked Lowes but this is BS. I will shop at other places like Home Depot not as pretty as Lowes but I can deal with that. (SGM)ret Clevola H. Waller

GetHuman-clecan did not yet indicate what Lowe's should do to make this right.

How GetHuman-clecan fixed the problem

We are waiting for GetHuman-clecan to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Lowe's's attention and get better help faster. Tap below to get started.
Having Lowe's issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Delivery/Installation Problem issue
Reported by GetHuman-clecan
Oct 27th, 2019 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 1081 others
0 customers following this


GetHuman-clecan started working on this issue
Oct 27th, 2019 9:23pm
GetHuman-clecan indicated the issue is not fixed yet.
Oct 28th, 2019 10:16pm