Never received a call today about my delivery. I called at *:** and they told me someo...

GetHuman-avic's Delivery/Installation Problem issue with Lowe's from August 2019

Help with my Lowe's issue
The issue in GetHuman-avic's own words
Never received a call today about my delivery. I called at *:** and they told me someone would call me around *:** I called back at *:** and after a long wait I was told my delivery would be here between * and **PM. I took off today I would have never taken off. I get up everyday at *:** am to get to work at * AM Tuesday through Saturday. So I have to wait until **PM for delivery. So if they do show up before great but if not I will most likely get maybe * hours of sleep. I mad no one called I couldn't do anything. I phone call Would have helped me a lot all day today.

GetHuman-avic did not yet indicate what Lowe's should do to make this right.

How GetHuman-avic fixed the problem
Yes and no. They did show up at *:** pm.They need to communicate with the customers. I have never had to deal with a company that didn't. I called off work and I had to call them. I loss a days pay it wasn't fair to me or my boss. If they would have called me the night before or even the morning off I could have cover at work. **Thank you*Victoria Morabito-Young
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Lowe's

Delivery/Installation Problem issue
Reported by GetHuman-avic
Aug 23rd, 2019 - a year ago
Fixed
GetHuman-avic shared how to fix
Seen by 3 customers so far
Similar issue to 897 others
0 customers following this
Items needed
Account name
Delivery Address
Account phone number
Account email address
Order number
Order date

Timeline

GetHuman-avic started working on this issue
Aug 23rd, 2019 11:31pm
GetHuman-avic confirmed the issue is fixed. Hooray!
Aug 26th, 2019 3:27pm

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