In trying to compliment the EXTREMELY helpful staff at the Liberty store, I encountered...
GetHuman-joethepi's customer service issue with Lowe's from March 2019
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The issue in GetHuman-joethepi's own words
In trying to compliment the EXTREMELY helpful staff at the Liberty store, I encountered, once again, your very inept online customer service . When I asked at the store, how to give them a compliment, they told me about a survey, which, when I tried to DO, the survey, it seemed obvious to me, it was ALL about gathering information about me, (which, I don't do), I don't want endless, persistent, emails or phone calls . I don't care about entering a sweepstakes, ALL, I was trying to do, was compliment the friendly, helpful, staff, at the Liberty store . I searched and searched online and finally found this email address . I hope you will pass this along, and, as well, to suggest, making an email address available to your customers, without all the info gathering for sales pitches . Just good, old fashioned, customer service . I've had problems before that I've left unreported to you, because of this very same issue, all of your customer service "portals" just seen very obviously gathering customers private phone numbers and email addresses, WITHOUT, the courtesy of giving us the option of emailing your company .
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