I ordered a combo washer*dyer ******* and was assured it would be delivered today. Afte...
GetHuman2634687's Delivery/Installation Problem issue with Lowe's from March 2019
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The issue in GetHuman2634687's own words
I ordered a combo washer*dyer ******* and was assured it would be delivered today. After waiting home most of the day, I went to the store and was informed the unit hadn't come in and they think it might be in Tuesday. No one bothered to call and the delivery manager couldn't be bothered to answer my question.*The assistant store manager is supposed to follow up. I need a reason not to go out and buy a unit from a competitor as I don't think this unit will be delivered next Tuesday.
GetHuman2634687 did not yet indicate what Lowe's should do to make this right.
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How GetHuman2634687 fixed the problem
Contacted store General Manager in person and forced him to come up with a solution. He finally agreed to sell me a washer*dryer unit that was in stock for the same price as unit that never shipped. Will deliver Wednesday. It took * trips to the store and insisting on seeing the manager for them to take action.
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