I ordered flooring through my Lowes (store **** ). They didn't order enough flooring to...

GetHuman-talibanh's Delivery/Installation Problem issue with Lowe's from March 2019

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I ordered flooring through my Lowes (store **** ). They didn't order enough flooring to cover my space so my project is now behind schedule. The installers left a mess and left dangerous nails outside my front door. They left trash behind, and I paid for them to remove*haul away trash. They left caulking all over my floors, grease*wax on the toilet, there is an exposed nail in my baseboard, they damaged some flooring moving the washer and dryer. I paid for services not rendered, both to Lowes and the installers. My wife and I keep calling Lowes to find out how they can fix this, and Lowes promises to call us back and they don't. I talked to a manager, Albert, who promised someone would call back today, they didn't, I had to call the store. This is a terrible experience and I am not getting any real help from my local store.

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Delivery/Installation Problem issue
Reported by GetHuman-talibanh
Mar 26th, 2019 - 4 years ago
Not resolved
Seen by 28 customers so far
Similar issue to 569 others
0 customers following this


GetHuman-talibanh started working on this issue
Mar 26th, 2019 9:58pm