On Feb ** we ordered Denver cabinets and countertops. Most of the ordered was delivered...

GetHuman-mickeyje's customer service issue with Lowe's from March 2019

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The issue in GetHuman-mickeyje's own words
On Feb ** we ordered Denver cabinets and countertops. Most of the ordered was delivered *****. The sink base cab had to be reordered as it was broken in the back and a chunk missing on its side. Also, we are missing a big piece of our countertop. At the time we were told it hadn't come in. We waited and finally asked about it again and were told that time it's on back order but we can't seem to find out any info concerning this. We're told they will check into it and call, but the call never comes. In the meantime, we have no water in our kitchen as the sink can't be put in without the base or countertop. Maybe you can find out what the prob is and get some information for us. One other thing, the order ( invoice ***** ) in under our phone number but another person's name. They said the system wouldn't let them change it but it didn't matter because it goes by phone. The order is for Michael Zekir NOT Matthew Leasure !! Please let us know whatever you can find out, we would appreciate it.* Mike & Judy Zekir ****-***-****
I want to find out where the rest of our things are so we can have a kitchen with WATER !!
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Lowe's

Customer service issue
Reported by GetHuman-mickeyje
Mar 16th, 2019 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 527 others
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GetHuman-mickeyje started working on this issue
Mar 16th, 2019 5:59pm