I bought an oven range (stove) from the Lowes Burbank store in April for a home that I...

GetHuman1692678's customer service issue with Lowe's from December 2018

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The issue in GetHuman1692678's own words
I bought an oven range (stove) from the Lowes Burbank store in April for a home that I was renovating in CA. I have now rented it out for the first time and the brand new oven that has never been used is faulty. The gas company came today and said it was a problem with the stove. I need to switch it out ASAP so that the tenants can start cooking in their new kitchen. The invoice is under my name Christal Karnaze and I used my Lowes credit card. I've had nothing but trouble with this order in CA and another one in VA and am seriously considering cancelling my card and writing some warnings for other customers. No one answers the phones in either store....I've waited as long as half an hour on hold before finally giving up. This is my last attempt and Lowes last chance to make things right.

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Lowe's

Customer service issue
Reported by GetHuman1692678
Dec 5th, 2018 - 3 years ago
Not resolved
Seen by 62 customers so far
Similar issue to 333 others
0 customers following this

Timeline

GetHuman1692678 started working on this issue
Dec 5th, 2018 3:03am

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