I ordered a Pella garage door and I received an Amarr door. Why did this happen when L...

GetHuman699970's customer service issue with Lowe's from May 2018

Help with my Lowe's issue
The issue in GetHuman699970's own words
I ordered a Pella garage door and I received an Amarr door. Why did this happen when Lowe's doesn't sell Amarr doors?*I paid over $*** for my door and the Amarr door is not the same value. I was initially told it was the wrong door by Lowe's and a few days later notified it was the right door.**If I wanted an Amarr door, I would of ordered one. I think someone got my door. I had confirmation that my door would be delivered ******** and it was dumped in my driveway no box in ********.* *Please explain. I have talked to several Lowe's and I am not happy. I chatted with a Lowe's rep on line and he also told me that Lowe's doesn't handle Amarr garage doors.**Patti Fielding
GetHuman699970 did not yet indicate what Lowe's should do to make this right.
I have an issue with Lowe's too
How GetHuman699970 fixed the problem
We are waiting for GetHuman699970 to fix the problem and share the solution with the rest of us customers.
Please help with my Lowe's issue
Do you have a customer issue as well?
We can help you get Lowe's's attention and get better help faster. Tap below to get started.
Having Lowe's issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Lowe's email you?
This email address isn't valid

Lowe's

Customer service issue
Reported by GetHuman699970
May 19th, 2018 - 6 mons ago
I have an issue with Lowe's too
Fixed
Seen by 9 customers so far
Similar issue to 516 others
0 customers following this
Items needed
Account name
Delivery Address
Account phone number
Account email address
Order number
Order date
Timeline
GetHuman699970 started working on this issue
May 19th 5:58pm
GetHuman699970 indicated the issue is not fixed yet.
May 19th 8:44pm
GetHuman699970 indicated the issue is not fixed yet.
May 19th 8:44pm
GetHuman699970 indicated the issue is not fixed yet.
May 21st 1:28am
GetHuman699970 indicated the issue is not fixed yet.
May 22nd 10:44am
GetHuman699970 indicated the issue is not fixed yet.
May 22nd 10:44am