Returned a bag at KOP Mall location today and was treated very poorly by staff. Angela...

GetHuman-lsausner's customer service issue with Louis Vuitton from November 2018

13 views | 30 similar | 0 following
Help with my Louis Vuitton issue
GetHuman-lsausner's next move: talk to Louis Vuitton when they open.
Louis Vuitton's call center is closed now. We will send GetHuman-lsausner a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-lsausner may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-lsausner's own words
Returned a bag at KOP Mall location today and was treated very poorly by staff. Angela my salesperson did not barely speak to me* and the manager came over and opened box and examined bottom of the bag and said out loud that there was debris on bottom of bag. Mind u I purchased the bag on Sunday and only took it out of box to show my husband and decided to return. I was interested in buying another bag because the bag I had purchased was solid pink and that’s why I decided not to keep it. I wS never asked why I was returning bag by the way. The manager and salesperson walks away and leaves me at the counter for about *-** minutes before returning. Angela asks me for my card that I paid for item and never explains anything. Mindu I wanted to buy another bag but was so upset by the way I was treated in that store, I couldn’t stomach buying from people who treated me like that. I came home and bought the bag online. What a disappointment!!!

GetHuman-lsausner did not yet indicate what Louis Vuitton should do to make this right.

How GetHuman-lsausner fixed the problem

We are waiting for GetHuman-lsausner to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Louis Vuitton's attention and get better help faster. Tap below to get started.
Having Louis Vuitton issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lsausner fixes it.
This email address isn't valid

Louis Vuitton

Customer service issue
Reported by GetHuman-lsausner
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 30 others
0 customers following this

Timeline

GetHuman-lsausner started working on this issue
Nov 9th, 2018 12:34am
GetHuman-lsausner shared this issue with followers on Twitter
Nov 9th, 2018 12:34am