Returned a bag at KOP Mall location today and was treated very poorly by staff. Angela...

GetHuman-lsausner's customer service issue with Louis Vuitton from November 2018

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The issue in GetHuman-lsausner's own words
Returned a bag at KOP Mall location today and was treated very poorly by staff. Angela my salesperson did not barely speak to me* and the manager came over and opened box and examined bottom of the bag and said out loud that there was debris on bottom of bag. Mind u I purchased the bag on Sunday and only took it out of box to show my husband and decided to return. I was interested in buying another bag because the bag I had purchased was solid pink and that’s why I decided not to keep it. I wS never asked why I was returning bag by the way. The manager and salesperson walks away and leaves me at the counter for about *-** minutes before returning. Angela asks me for my card that I paid for item and never explains anything. Mindu I wanted to buy another bag but was so upset by the way I was treated in that store, I couldn’t stomach buying from people who treated me like that. I came home and bought the bag online. What a disappointment!!!

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Louis Vuitton

Customer service issue
Reported by GetHuman-lsausner
Nov 9th, 2018 - 4 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 30 others
0 customers following this


GetHuman-lsausner started working on this issue
Nov 9th, 2018 12:34am
GetHuman-lsausner shared this issue with followers on Twitter
Nov 9th, 2018 12:34am