I wanted a refund on my order nvo*********, not an exchange. Just received email my ke...
GetHuman720411's customer service issue with Louis Vuitton from May 2018
Help with my Louis Vuitton issue
The issue in GetHuman720411's own words
Return and get a refund ... I wanted a refund on my order nvo*********, not an exchange. Just received email my key pouch has been shipped. I specifically wrote on the return slip to refund it. I do not want a replacement. I also called LV and the rep stated it is documented as a return.
They are exchanging it, not returning it like I requested
Refund please not exchange the piece
I have many pieces from Key pouches to luggage's and I love Louis Vuitton!
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