We own * homes, a rental house and our house.**The tenant moved out of the rental house...

GetHuman-peterdla's customer service issue with Los Angeles Department of Water & Power from June 2020

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The issue in GetHuman-peterdla's own words
We own * homes, a rental house and our house.**The tenant moved out of the rental house and we had the bill put on our name on March **. The house has been empty since then.**The BILL SEEMS WAY TO HIGH. Our house has a pool, and is twice the size of the rental, and the AC is much larger. We wold would expect our bill to be much higher than the small rental house, which is unoccupied. The recent bill for the rental is $***.**. Account *************Our bill is $***.** How can a bill for an empty house without a pool be **% of what a house that is more than twice the size with a pool with people staying at home self quartinteening?**Please explain this? I think there must be an error.

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Los Angeles Department of Water & Power

Customer service issue
Reported by GetHuman-peterdla
Jun 10th, 2020 - 4 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 150 others
0 customers following this

Timeline

GetHuman-peterdla started working on this issue
Jun 10th 9:17pm
GetHuman-peterdla indicated the issue is not fixed yet.
Jun 11th 2:55am
GetHuman-peterdla indicated the issue is not fixed yet.
Jun 11th 6:35pm