Third time. I am without electricity. i am a veteran, senior and disabled and depend on...

GetHuman4332089's customer service issue with Los Angeles Department of Water & Power from February 2020

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The issue in GetHuman4332089's own words
Third time. I am without electricity. i am a veteran, senior and disabled and depend on my power to survive. I need to transfer my name to the account which is in someone else's name. Then I can get help paying the portion of electricity that I have used. two different "DWP" locations, will not assist me. I think that it is Illegal, what is being done to me. I tried, to put the power bill in my name. The landlord, did not say that I needed to go to "DWP" I need.."DWP" to make a bill for $***.**, so that I can go to churches or non-profits to help pay. I can't afford $***.** and I did not deliberately, try to get free electricity!

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Los Angeles Department of Water & Power

Customer service issue
Reported by GetHuman4332089
Feb 5th, 2020 - a year ago
Not resolved
Seen by 11 customers so far
Similar issue to 155 others
0 customers following this

Timeline

GetHuman4332089 started working on this issue
Feb 5th, 2020 9:58pm
GetHuman4332089 confirmed the issue is fixed. Hooray!
Feb 9th, 2020 7:07pm
GetHuman4332089 confirmed the issue is fixed. Hooray!
Feb 9th, 2020 7:16pm
GetHuman4332089 indicated the issue is not fixed yet.
Feb 9th, 2020 7:29pm