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The issue in GetHuman1683374's own words
This is my formal complaint against the way your meter reading staff does their jobs. It has come to my attention that your company estimates energy bills when your field officers can't get a reading. I called and found out today that your outfit has only given me TWO readings in the past TEN months.**Apparently, your field officers won't read my meter because I have a dog in my residence and they are "scared" to look at a meter which resides OUTSIDE my home. How come someone can't knock on my door and I'll assist them in reading my meter? Too logical? Possibly.**In conclusion, I'd apprectiate a response and more common sense when it comes to your business practices.
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