HD****p wire free camera system Model *LWF****V-**.*I hooked up the DVR and linked all...

GetHuman-tgjank's customer service issue with Lorex Technology from March 2019

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The issue in GetHuman-tgjank's own words
HD****p wire free camera system Model *LWF****V-**.*I hooked up the DVR and linked all four cameras at the DVR location. Everything was working fine. I had the cameras all working on the app. *I then removed the battery packs from the cameras to install them outside. After the installation and reinstalling the battery packs I now see a grey screen on the app when I hit the Live button that for each camera says Please enter device credentials. *What is the app looking for? How do I resolve this? *When first logging into the app I do see a picture in the circle for each camera.
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Lorex Technology

Customer service issue
Reported by GetHuman-tgjank
Mar 25th, 2019 - a mon ago
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GetHuman-tgjank started working on this issue
Mar 25th 11:45pm