Lord and Taylor has the worst customer service of all*I bought two dresses way back in...

GetHuman-neelamdo's customer service issue with Lord & Taylor from July 2018

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The issue in GetHuman-neelamdo's own words
Lord and Taylor has the worst customer service of all*I bought two dresses way back in May and returned the same and since then have been getting the run around about the refund Have gotten various versions from still not made it to the warehouse to going to put your case on high priority to case closed money will be in your account in *-* days to oh the agent entered some wrong information *I mean how dumb do you think a customer is.?*If I don’t get a confirmation refund email I may have no alternative but to file a formal complaint as I’ve also previously sent an email to you too*This refers to case number ******
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Lord & Taylor

Customer service issue
Reported by GetHuman-neelamdo
Jul 23rd, 2018 - 10 mons ago
I have an issue with Lord & Taylor too
Fixed
Seen by 7 customers so far
Similar issue to 23 others
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Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-neelamdo started working on this issue
Jul 23rd, 2018 8:13pm
GetHuman-neelamdo confirmed the issue is fixed. Hooray!
Jul 23rd, 2018 9:45pm
GetHuman-neelamdo indicated the issue is not fixed yet.
Jul 23rd, 2018 9:46pm
GetHuman-neelamdo indicated the issue is not fixed yet.
Jul 23rd, 2018 10:28pm