hi, I am Kristen P Ayers and on *-**-**** my Merrick Bank Visa credit card...

GetHuman-kris_aye's customer service issue with Lord & Taylor from July 2018

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The issue in GetHuman-kris_aye's own words
hi, I am Kristen P Ayers and on *-**-**** my Merrick Bank Visa credit card ***** **** **** ***** was hacked and a fraudulent purchase was made from your company, in the amount of $***.**. I am trying to trace everything about this purchase and I need your help with getting EVERY DETAIL that you have about it. What was purchased, at what time was the purchase made, how (on line I am assuming) how and where it was delivered*shipped and to whom. **Again, the Visa credit card * was **** **** **** **** the name on the account is Kristen P Ayers The date of purchase was **-**-**** The amount of the purchase was $***.****I am deaf and have not been able to find a phone * for you that will allow me to speak with an actual person (I have a captioning phone for the hearing impaired and getting past the automated hedges is impossible)****Thank you for your assistance**Kristen P Ayers
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Lord & Taylor

Customer service issue
Reported by GetHuman-kris_aye
Jul 16th, 2018 - a yr ago
I have an issue with Lord & Taylor too
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Seen by 9 customers so far
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GetHuman-kris_aye started working on this issue
Jul 16th, 2018 2:42pm