I have a charge on my bank account and somehow have an account through lootcrate that I...

GetHuman1310616's customer service issue with LootCrate from October 2018

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The issue in GetHuman1310616's own words
I have a charge on my bank account and somehow have an account through lootcrate that I didn't set up. I didn't order a box and I want the charge taken off as soon as possible. I responded to their email right away and they said they couldn't find an account on either of my emails. I don't have a notification on either account for a charge either. I don't want a loot crate. I just want my money back ASAP.
GetHuman1310616 did not yet indicate what LootCrate should do to make this right.
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LootCrate

Customer service issue
Reported by GetHuman1310616
Oct 10th, 2018 - a mon ago
I have an issue with LootCrate too
Not resolved
Seen by 3 customers so far
Similar issue to 74 others
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Timeline
GetHuman1310616 started working on this issue
Oct 10th 6:29pm