Totally disappointed in Newsday. I signed up for free digital through the end of the ye...

GetHuman1716677's customer service issue with Long Island Newsday from December 2018

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The issue in GetHuman1716677's own words
Totally disappointed in Newsday. I signed up for free digital through the end of the year and I can read it on my desktop. However, I inadvertently misplaced my password and cannot read it on my phone or iPad. I have had no luck in contacting the right person to help me with this issue. Roughly two weeks ago I spoke with a woman involved a department relating to the public and complaints of this kind. She apologized for my situation and promised she would have someone call me but I have not been contacted. Consequently, I still have no access to Newsday unless I use my desktop. Is this really the way to run a business? Especially with so many other options available to the public for this service. I would appreciate a response to this issue and have already been speaking with friends, family and neighbors about this issue and not surprisingly they have had issues with your company as well.Thank you.
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Long Island Newsday

Customer service issue
Reported by GetHuman1716677
Dec 8th, 2018 - 5 mons ago
I have an issue with Long Island Newsday too
Not resolved
Seen by 2 customers so far
Similar issue to 1185 others
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Timeline
GetHuman1716677 started working on this issue
Dec 8th, 2018 2:12pm