Poor quality control

GetHuman-twdriski's Complaint issue with Logitech from May 2020

Help with my Logitech issue
First: share to improve GetHuman-twdriski's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-twdriski may need:
Where was the item purchased, Order number (if applicable), and Billing address
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-twdriski's own words
I purchased the C***s Pro HD Webcam from Best Buy in Nashville TN (Charlotte Pike location) today. I brought it home to discover there is no privacy cover in the box. Best Buy does not have another in stock and said they can do nothing to help me. They indicated I should contact the manufacturer. Please correct this error and ship a privacy cover to me. I am happy to discuss further if needed and am happy to provide a mailing address.*Terri Driskill **** Monks Way*Franklin, TN *****
Can’t reach anyone.
Send a privacy cover as requested to the address provided in my complaint.
Spoke with retailer and they said it was your problem.
How GetHuman-twdriski fixed the problem

We are waiting for GetHuman-twdriski to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Logitech's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Logitech issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


C***s Pro HD Webcam
Complaint issue
Reported by GetHuman-twdriski
May 9th, 2020 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 1125 others
0 customers following this


GetHuman-twdriski started working on this issue
May 9th, 2020 6:26pm

Moving? We Make It Easy.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies